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Help & support

Contact us

How to reach WPPS by phone or email — aligned with the League Operational Guide (Communication & support; Email contacts by department).

Phone support

Players

Player support line

+1-888-977-7759
  • Monday–Friday, 10:00 AM – 6:00 PM (local time)
  • Registration, login, profiles, stats, QR codes, events, points, eligibility
  • Have your WPPS ID ready when you call
Operators

Operator support line

+1-888-977-7471
  • Monday–Saturday, 10:00 AM – 10:00 PM (local time)
  • Priority: 30 minutes before to 1 hour after scheduled WPPS events
  • Live scoring, brackets, misconduct reporting — identify with Operator ID and venue

Email by department

Use the address that best matches your topic so the right team can respond.

General support
support@wpps.org

Website or app issues, profile, QR, login, general questions.

Privacy
privacy@wpps.org

Data requests, privacy concerns.

Scoring & events
events@wpps.org

Bracket or score corrections, event display issues, hosting questions.

Misconduct & rule violations
conduct@wpps.org

Cheating, harassment, misconduct, disputes, evidence.

Appeals
appeals@wpps.org

Suspensions, penalties, case review.

Operator relations
operators@wpps.org

Certification, training, venue and dashboard support.

Rewards & redemptions
rewards@wpps.org

Claims, shipping, eligibility, catalog.

Partnerships & sponsorship
partnerships@wpps.org

Sponsorships, ambassadors, collaborations.

Points & rankings
points@wpps.org

Point totals, ranking disputes, bonus verification.

Media & promotions
media@wpps.org

Press, campaigns, branding, photos.

Tip: Include your WPPS ID (or Operator ID) and the event name and date when you email so we can help faster.